PHP Service and Related Module Troubleshooting

Here are some common issues and solutions encountered with PHP and PHP extensions.

ImageMagick number of supported formats: 0

Some users may encounter the following error when using ImageMagick:

ImageMagick number of supported formats: 0

If users face this issue, please resolve it as follows:

• Open ServBay
• Select Services - Common Services
• Find ServBay Runtime on the right side and upgrade to the latest version (above 1.0.20 or 1.1.20).
• Restart the PHP service.

Upload speed decreases when using PHP to upload large files

Some users may experience a decline in upload speed when using PHP to upload large files over 1G (such as with Tus-PHP, NextCloud, etc.). The cause of this issue is related to php-fpm and file chunking.

The solutions are as follows:

1. Increase the max_children count of php-fpm.

The default pm.max_children setting in ServBay is 10, and users can appropriately increase this number. They can also fine-tune the pm settings.

2. Disable file chunking.

Not recommended, but disabling chunking in the code can also solve the issue.

3. Check the fastcgi_request_buffering parameter in nginx.conf.

If nginx is used as the default web server, it is enabled by default for fastcgi_request_buffering. It can be adjusted to fastcgi_request_buffering off;, and then tried again.