ServBay Payment & Purchase FAQ
This document aims to address common questions developers may have regarding payment, purchase, and subscriptions for ServBay Pro or ServBay Team.
Does ServBay offer a free trial?
Yes, we offer a 7-day free trial for the ServBay Pro version. During the trial period, you can experience all advanced features of ServBay Pro to evaluate if it fits your development needs.
What payment methods does ServBay support?
ServBay supports a variety of popular payment methods to meet the needs of users worldwide. These payment options include, but are not limited to:
- Stripe
- PayPal
- WeChat Pay
- Alipay
Please note that available payment methods may vary depending on your country or region. During the payment process, the system will display supported payment options based on your location.
What subscription periods does ServBay offer?
ServBay Pro and ServBay Team provide flexible subscription periods:
- Monthly Subscription
- Annual Subscription
You can choose the subscription period that best fits your project requirements and budget.
Special Note: For users in mainland China, currently only the annual subscription option is available.
Does ServBay support one-time purchases?
At this time, ServBay does not offer a one-time purchase option; only subscription-based plans are available.
We believe that continuous subscription revenue is crucial for ongoing innovation and maintenance. Unlike similar products on the market that have stopped receiving updates, our subscription model enables us to consistently invest resources, ensuring that ServBay releases 2-3 updates per month. We are committed to continuously adding new features, optimizing performance, and fixing potential issues, providing you with the latest and most stable local development environment at all times. You can flexibly subscribe or cancel based on your project cycles and needs.
I have a monthly subscription. Can I switch to an annual plan?
Yes, you can switch from a monthly subscription to an annual subscription at any time.
Typically, the system will prorate your current monthly subscription’s remaining time as a discount off the annual plan. Detailed conversion procedures and fee calculations will be clearly displayed on your account or payment page.
Can I purchase several years of subscription at once?
For most regions, ServBay subscriptions (monthly or annual) are set to auto-renew by default. As long as you don’t actively cancel, your service will remain active, so there’s no need to buy multiple years upfront.
For users in mainland China, where only annual purchases are supported and auto-renewal is unavailable, you can extend your subscription validity by making multiple purchases. Each new purchase’s validity period will begin right after your current or previous subscription ends, effectively stacking your subscription periods.
For example (for multiple purchases by users in mainland China):
A user in mainland China:
- Makes their first 1-year purchase on March 1, 2025. The subscription period is March 1, 2025, to March 1, 2026. This subscription is activated immediately.
- On March 3, 2025, they purchase two more 1-year subscriptions (by making two separate 1-year purchases).
- The first extra 1-year subscription will automatically be set for March 1, 2026, to March 1, 2027 and marked as “Pending Activation.”
- The second extra 1-year subscription will be valid from March 1, 2027, to March 1, 2028, also marked as “Pending Activation.”
When the initial subscription expires on March 1, 2026, the system will automatically activate the next “Pending Activation” subscription. Your ServBay Pro/Team service will continue seamlessly until March 1, 2028.
I’m a student and have logged in to ServBay—why am I not seeing the education discount option?
ServBay offers an education discount for eligible students. To access this benefit, make sure the third-party account you use to log in to ServBay (e.g., GitHub, Apple ID, X/Twitter, Facebook, etc.) has either registered with, or is linked to, your educational email address (usually ending with .edu, though some schools may use different domains).
First, register or link your third-party account with your educational email. Then, log in to ServBay using this verified account. When you reach the payment or subscription page, the system will automatically recognize your student status and apply the educational discount.
If you have more questions about the education discount, please check the FAQ section on our ServBay Education Discount page.
If I don't want to pay for now, is there another way for me to use ServBay Pro features?
Absolutely! If you’re not able to pay at the moment but still want to experience or use ServBay Pro’s advanced features, we offer alternative options. You can participate in our Developer Growth Program. Through this program, you have an opportunity to receive ServBay Pro access for free as acknowledgment of your contributions and community involvement. Please visit the link for more details and application instructions.