ServBay Payment & Purchase FAQ

This document addresses common questions developers may have about payment, purchase, and subscription for ServBay Pro and ServBay Team.

Does ServBay offer a free trial?

Yes, we offer a 7-day free trial of ServBay Pro. During the trial period, you can experience all the advanced features of ServBay Pro to evaluate if it meets your development needs.

What payment methods does ServBay support?

ServBay supports a wide variety of mainstream payment methods to meet the needs of users worldwide. These methods include, but are not limited to:

• Stripe
• PayPal
• WeChat Pay
• Alipay

Please note that the specific payment options available may vary depending on your country or region. During the payment process, the system will display the supported payment methods based on your location.

What subscription cycles are available for ServBay?

ServBay Pro and ServBay Team offer flexible subscription options:

• Monthly Subscription
• Annual Subscription

You can choose the subscription cycle that best fits your project needs and budget.

Special Note: Currently, users in Mainland China can only opt for the annual subscription plan.

Does ServBay offer a one-time purchase option?

At this time, ServBay does not offer a one-time purchase and only supports a subscription-based model.

We firmly believe that ongoing subscription revenue drives continued software innovation and maintenance. Unlike some similar products that have ceased updates, our subscription model allows us to steadily invest resources, delivering 2-3 new versions of ServBay every month, consistently introducing new features, optimizing performance, and fixing potential issues. This ensures you always have access to the latest, most reliable local development environment. You can flexibly subscribe or cancel based on your project cycle and requirements.

I'm on a monthly subscription—can I switch to an annual subscription?

Yes, you can switch from a monthly to an annual subscription at any time.

Generally, the system will prorate the unused portion of your current monthly subscription and deduct it from the annual subscription fee. The exact switch process and fee calculation will be clearly displayed on your account or payment page.

Can I purchase multiple years of subscription at once?

For most regions, ServBay subscriptions (monthly or annual) are set to auto-renew by default. As long as you don't manually cancel your subscription, your service remains uninterrupted—there’s no need to worry about buying multiple years at once.

For users in Mainland China, because only annual subscriptions are supported and auto-renewal is not available, you can extend your subscription by making multiple annual purchases. Each new purchase will start right after your current (or most recent) subscription period ends, effectively stacking your active time.

Example (applicable to multiple purchases by Mainland China users):

A Mainland China user:

1. Purchases a 1-year subscription for the first time on March 1, 2025. This subscription is valid from March 1, 2025, to March 1, 2026 and is activated immediately.
2. On March 3, 2025, makes two additional 1-year purchases (buying two separate annual subscriptions):
   • The first extra 1-year subscription is valid from March 1, 2026, to March 1, 2027. This subscription is marked as "pending activation."
   • The second extra 1-year subscription is valid from March 1, 2027, to March 1, 2028. This subscription is also marked as "pending activation."

When the initial subscription expires on March 1, 2026, the system will automatically activate the next "pending" subscription. This way, your ServBay Pro/Team service continues seamlessly until March 1, 2028.

I'm a student and logged in to ServBay—why don't I see the educational discount option?

ServBay offers educational discounts to eligible students. To receive the discount, ensure that the third-party account you use to log in to ServBay (such as GitHub, Apple ID, X/Twitter, Facebook, etc.) is linked or registered with your academic email address (usually ending with .edu; some universities may use other domains).

First, register or link your account using your academic email address. Then log in to ServBay with the third-party account that has a successfully verified academic email. When you visit the payment or subscription page, the system will automatically recognize your student status and apply the educational discount.

If I don’t want to pay right now, are there other ways to use ServBay Pro features?

Absolutely! If you’re unable to pay at the moment but still wish to try or use ServBay Pro’s advanced features, we offer alternative options. Consider joining our Developer Growth Program. Through this program, you have the opportunity to receive free access to ServBay Pro as recognition for your contributions and community participation. Visit the link for more details and eligibility criteria.