Common Questions About Purchasing ServBay

Does ServBay offer a trial period?

We provide a 7-day free trial for ServBay Pro.

What payment methods are supported by ServBay?

ServBay supports various payment methods including Stripe, PayPal, WeChat Pay, and Alipay. Users from different countries can choose from various payment options.

What subscription cycles does ServBay support?

ServBay Pro and ServBay Team offer both monthly and annual payment options. For users in Mainland China, we only provide annual payment options.

Does ServBay offer a one-time purchase option?

We believe that continuous revenue motivates developers to keep the software updated. Many similar software products on the market have stopped updating long ago. Therefore, ServBay does not offer purchasing options other than subscription models, enabling us to guarantee an update frequency of 2-3 versions each month, and allowing users to subscribe and cancel based on their project needs.

The ServBay product is great. Can I switch from a monthly to an annual subscription?

Absolutely. You can easily switch from monthly payments to annual payments.

Can I purchase multiple years at once?

Since we operate on a monthly or annual auto-renewal basis, as long as you don't cancel, your subscription will continue without having to consider a multi-year purchase.

For users in Mainland China, since we only offer annual payments, you can extend your subscription's validity by making multiple purchases. For each new purchase, the start date of the new validity period will be the end date of the previous purchase's validity period. Purchases automatically activate when the validity period begins and stop when the validity ends.

For example:

A user in Mainland China purchases once on March 1, 2025, and then makes two additional purchases on March 3, 2025. This will result in three subscription packages with validity periods from 2025-3-1 to 2026-3-1, 2026-3-1 to 2027-3-1, and 2027-3-1 to 2028-3-1 respectively. The subscription package from 2025-3-1 will activate first, while the packages from 2026-3-1 and 2027-3-1 will show as “Pending Activation”.

I am a student and logged into ServBay. Why don't I see an educational discount?

Please register for a GitHub account using your .edu email or your school email (some school emails do not end with .edu), then log into ServBay using GitHub (ServBay uses third-party login methods because we do not wish to retain users' passwords and other sensitive information). When you go to the payment page, the educational discount will be automatically applied.

You can also register for an Apple ID, X (Twitter), Facebook, and other login methods supported by ServBay using your .edu email.

Your product is great, but I still don't want to pay

No problem! You can participate in our Developer Growth Program and use ServBay Pro for free.